How it works

Live in about a week. Hands-free after that.

You don't need to learn software or change how you work. We build, test and run everything, and you get the bookings.

FitzLab consultant reviewing results with a business owner
Day 1

Free missed-call audit

We call your business at busy times and after hours, submit your website form, and time how long a reply takes. Then we send a short video and report showing what we found and what it's likely costing you.

Shop owner reviewing paperwork in the service bay
Days 2–6

We build your front desk

  • A 30-minute onboarding call to learn your services, prices, hours and rules
  • We write your receptionist's script and text templates, and you approve them
  • We set up your texting number and register it with the carriers
  • We connect your calendar and set where bookings and alerts go
  • We test it with dozens of realistic calls before launch
Customer calling a local business from her phone
Day 7 onward

Every call answered

We forward your unanswered and after-hours calls to FitzLab. Callers get a friendly, knowledgeable answer, missed callers get a text in seconds, and you get a text whenever a job is booked.

  • Transcripts and summaries of every call
  • Instant hand-off to you for urgent or complex calls
  • A monthly report of calls answered, jobs booked and revenue recovered
  • Ongoing tuning: we review conversations and improve answers every week
Under the hood

Serious technology. Simple for you.

FitzLab runs on leading AI voice and language models, carrier-registered business texting and secure cloud infrastructure. Your data is encrypted, never sold, and never used to train public AI models.

24/7Answering on nights, weekends and holidays
Secondsto text back a missed caller
100%of calls logged with transcripts you can review

Start with the free audit.

It takes 2 minutes to request. We do the rest.